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Complaint Handling Policy

Esf P 005 Complaint Handling Policy 1

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21 August

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We are always open to receiving your feedback to help us improve our services. Should you wish to provide us with your feedback, or make a complaint about our service, then please email admin@communityfoundation.org.au, call us, or post us a letter.

A copy of our Complaint Handling Policy, Complaint Handling Procedure, and Whistleblower Policy can be accessed here.

About Us

The Eastern Star (Australia) Foundation Ltd trading as Eastern Star Foundation is a philanthropic foundation that provides grants to charities to help improve outcomes for the aged. Our activities are underpinned by our values of dignity, independence and hope.

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